PagerDuty

Summary

This plugin collects all incidents from PagerDuty, and uses them to compute incident-type DORA metrics. Namely,

• Median time to restore service
• Change failure rate.
• Incident Age
• Incident Count Per 1k Lines of Code

Supported Versions

Available for PagerDuty Cloud. Check this doc for more details.

Configuration

• Configure PagerDuty via Config UI. See instructions here.
• Configure PagerDuty via Config UI's advanced mode.